thank you from Mypixiegirlsruffles

Who we are

My Pixie Girl’s Ruffles by DAndra

Our website address is: https://mypixiegirlsruffles.ourplacehandmade.com.

You may also visit Facebook or Instagram to see more of our work.

 

Return/Exchange Policy

We do not offer refunds on personalized or custom orders. So, please double check spelling or wording when you receive the proof. I will make your item exactly as the approved proof. 

We try to look over every item carefully. However, please inspect your item/items within 48 hours if receipt. If any item is received and has a defect, please send pics of the issue. If a return is necessary, we require items to be returned in an unwashed, unworn state within 2 weeks of receipt.

We only offer exchanges or store credit in case of a return. 

Since most of my items are custom made to order, please allow 1-2 weeks for completion. If you need an item before a certain date, please message me first. Sometimes, I accept rush orders but it must be approved by me first. I can only guarantee when I will be able to ship and item out. Once I hand an item over to a shipping service, delivery times are out of my hands. All items are shipped first class unless otherwise specified.

 

We do our very best to make our customers completely satisfied. If for any reason you don’t like something about your purchase, please reach out. We will do our absolute best to make you happy. 

 

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My Pixie Girl’s Ruffles by DAndra